GENERAL
INFORMATION
SAMPLES
1. Random samples are billed at EQP. Return samples in 30 days for credit, except freight.
2. Speculative samples are billed
at first column price and a proper set up fee will
apply.
ACCEPTANCE OF ORDER
1. All orders are accepted subject to our standard delivery terms. If for any reasons MPI cannot meet the required delivery, you will be contacted by a customer service representative.
2. All orders are subject to credit approval.
3. 5%
over or under runs will consider the order complete. We will always
strive to ship exact quantities whenever
possible.
ARTWORK
1. Camera ready art - Flat, sharp, black & white line art on glossy paper.
2. Digital artwork - In either PC or MAC format, formatted EPS, TIF, JPG, or PSD files, minimum 300dpi or greater. All text MUST be converted to curves.
3. If artwork needs to be touched up or manipulated, art charges will be incurred. These charges will be acknowledged before proceeding with the order.
PAPER PROOF
All orders will be acknowledged by a faxed paper proof. The first 2 paper proofs are free of charge, a $10.00 surcharge will apply for each additional revision.
CHANGE OR CANCELLATION
Any change or cancellation of an order in process will be subject to costs incurred to date and $50.00(G) cancellation charge will be applied. Changes to a purchase order must be signed off in writing.
SHIPPING
1. All merchandise is shipped FOB El Monte, CA.
2. Freight charge will be prepaid and invoiced unless otherwise requested.
3. Freight insurance will be charged on each shipment.
4. A drop ship surcharge of $6.25(G) per location is applied for more than one shipping location.
RETURNS
1. Merchandise cannot not be returned unless you obtained a Return Authorization # from MPI.
2. MPI must be notified within 10 days from receipt of shipment of any damaged or shortage of goods.
CO-OP PROGRAM
MPI actively participates in your qualified co-op programs. Please contact our customer service for details.
OUT OF CATALOG SOURCING
We offer a wide ranging custom souring and manufacturing
capability. You are cordially invited to contact us with your next
custom project.
TERMS
1. Standard terms are Net 30 days from the shipping date on approved credit only.
2. We reserve the right to require a deposit or pre-payment in some instances.
3. Published
prices are subject to change and terms can also be discontinued
without notice.
TRADEMARKS / LOGOS
Logos, or trademarks displayed in this catalog are for the purpose of showing print capabilities only. These
designs are not available for sale and do not imply endorse-chased by or through the company to which the logos or trademarks belong.
WARRANTY
We guaranteed our products to be free of defects. On Crystal items, minor variations in clarity with slight difference in size can occur, particularly when the piece is handcrafted. Such minor variations are not considered defects.
IMPRINT INFORMATION
CRYSTAL
Set up Charge
Deep Etch $75.00(G) per logo / location
Laser Engrave $50.00(G) per logo / location
Repeat Set up
Deep Etch $30.00(G) per logo / location
Laser Engrave $25.00(G) per logo / location
Additional Location
Deep Etch $4.00(G)
Laser Engrave $2.50(G)
Color Fill (Gold / Silver) $5.00(G) per location
Personalization
Deep Etch $4.00(G) per 1-2 lines of copy
Laser Engrave $2.50(G) per 1-2 lines of
copy
DESKTOP / PEN / KEYHOLDER
Set up Charge
Laser Engrave $50.00(G) per logo / location
Silk Screen $50.00(G) per color / location
Deboss / Emboss $100.00(G) per logo / location
Repeat Set up
Laser Engrave $25.00(G) per logo / location
Silk Screen $25.00(G) per color / location
Additional Location
Laser Engrave $0.50(G)
Silk Screen $0.40(G) per color
Deboss / Emboss $0.50(G)
Oxidation
Desktop $0.50(G) per location
Pen / Keyholder $0.30(G) per location
Personalization
Laser Engrave $1.50(G) per 1-2 lines of
copy
FRAME
Set up Charge
Laser Engrave $50.00(G) per logo / location
Additional Location
Laser Engrave $1.00(G)
Color Fill (Black / White)$2.50(G) per location
Oxidation
Metal frame $0.50(G) per location
Personalization
Laser Engrave $2.00(G) per 1-2 lines of
copy
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